Smartcard and subscription validation in progress... Solution

DSTV subscription and other error codes  solution.

Smartcard and subscription validation in progress... Solution.

Smartcard and subscription validation in progress should be within few minutes. This occur after subscription or payment. After several restarts and reset with remote the error continue showing.

How to resolve this issue.

1st Method: How to fix Smartcard and subscription validation in progress

Ensure you copy or have your DSTV Smartcard Number ready.

Text from your mobile phone RESET 11 digits Smartcard number to your country code. Eg if you are in Ghana then send as text Reset 12345678923 to 1779 follow screen instructions for sms charges.

You have to wait for some minutes to get reply. Below are the countries and their code number.

Learn How to pay for DSTV with your phone here


Country                                                                   Short Code



Angola………………………………………………...43788

Ethiopia…………………………………………..…....8881

Kenya……………………...…………………………..22788

Ghana…………………………..……………….….....1779

Liberia………………………………………………....1270

Nigeria………………………….……………………… 30333

Mozambique……………………………….…….........93788

Rwanda………………………………………….……...1111

Tanzania………………………………….…….....…….12727

Uganda……………………………………......………...6060

2nd Method: How to fix Smartcard and subscription validation in progress.

Ensure you copy or have your DSTV Smartcard Number ready

1. Go to DSTV web page and open the page. Locate and click FIX ERRORS see image below

2. Enter the first 10 digits instead of 11 digits of your smartcard number.

3. Choose the error E16 or E30 depending the Exx error on your screen here choose E30.

4. Enter catpcha alphabet in the right box.

5. Click FIX ERROR and wait for some times.

6. Look up close to dstv address bar, you will see 

Error has been fixed successfully written in green coloured letters see image below.

Alas! You DSTV Error is gone fixed by you no help.l

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Do you know you can pay DSTV subscription with your phone, computer, ATM card and so on.

Subscribing for DSTV is just easy as if you are recharging your phone with airtime. If you don’t know how to do it, just check here